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The majority of online services should now be restored. Users may still experience lingering issues with some applications. Prior Authorization Request due dates have been extended to July 22nd. Digital Notices are now available.

Due to planned OnBoard maintenance occurring between 2:00 a.m. to 5:00 a.m. ET on Monday, July 22, 2024, and between 2:00 a.m. to 2:30 a.m. ET on Tuesday, July 23, 2024, email and text notifications may not be generated during this period. Please check your dashboards for prior authorization requests (PARs) and PAR responses submitted during this period. All other functionality will be working, including updates to the electronic case folders in eCase.

Subject Number 046-1303 Proposed Amendment of 12 NYCRR 324.2

Board Bulletins and Subject Numbers

June 10, 2020

The Chair proposes a rulemaking to add two new Medical Treatment Guidelines (MTG):

The proposed Hand, Wrist and Forearm Injuries MTG contains treatment recommendations for carpal tunnel syndrome and will replace the current Carpal Tunnel Syndrome MTG upon becoming effective.

The Notice of Proposed Rule Making was published in the June 10, 2020 edition of the State Register. Comments will be accepted for 60 days from publication in the State Register. Please submit comments by emailing

Clarissa M. Rodriguez