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Workers’ Compensation Board

WCB Information Related To Novel Coronavirus (COVID-19)

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OnBoard

  • Health Care Providers

Announcing OnBoard: Limited Release - An Overview for Health Care Providers

As you may have heard, The New York State Workers’ Compensation Board is in the process of developing a new business information system, OnBoard. OnBoard will be a Better System for a Better Board – providing an intuitive, user-friendly system, increased accuracy and quality, and paperless transactions to our system participants.

Since building a new, integrated system from the ground up takes time, we’re starting with some high-priority processes that will benefit from moving online in what we are referring to as OnBoard: Limited Release.

Please join us for an informational webinar for health care providers during which we will share an overview and timeline for OnBoard: Limited Release, the efficiencies it will bring to your processes, what you can do now to prepare, and how we will be training you to use the new system.

Registration is required. Please register for a session that works best for you.

Visit the Board’s OnBoard webpage to learn more about the project, including OnBoard: Limited Release FAQs.

We urge you to share this and future communications with your administrative staff and billing company representatives. They can also subscribe to receive these communications and engagement opportunities directly.

November 16, 2020
9:30 a.m. - 10:30 a.m.

November 17, 2020
1:00 p.m. - 2:00 p.m.

  • Insurers

Announcing OnBoard: Limited Release - An Overview for Insurers

As you may have heard, The New York State Workers’ Compensation Board is in the process of developing a new business information system, OnBoard. OnBoard will be a Better System for a Better Board – providing an intuitive, user-friendly system, increased accuracy and quality, and paperless transactions to our system participants.

Since building a new, integrated system from the ground up takes time, we’re starting with some high-priority processes that will benefit from moving online in what we are referring to as OnBoard: Limited Release.

We invite you to join us for an informational webinar that will provide insurers an overview and timeline for OnBoard: Limited Release, the efficiencies it will bring to your processes, what you can do now to prepare, and how we will be training you to use the new system.

Registration is required. Please register for a session that works best for you.

Visit the Board’s OnBoard webpage to learn more about the project, including OnBoard: Limited Release FAQs.

November 18, 2020
9:00 a.m. - 10:00 a.m.

November 19, 2020
2:00 p.m. - 3:00 p.m.


Webinars for Employers

  • Employers

New! Webinar Wednesdays: Lunch and Learn with the Advocate for Business

The Workers’ Compensation Board is pleased to present a new webinar series specifically for employers.

On each of the dates listed, the Board’s Advocate for Business will present a webinar on the basics of the workers’ compensation system, including insurance types, coverage requirements, and employers’ obligations under the law. Each one-hour presentation will also cover:

  • Who needs coverage and who does not need coverage
  • How and when to report an injury or illness (including COVID-19)
  • Considerations when hiring independent contractors, laborers, and domestic workers
  • Lowering premiums
  • Penalties and where to go for assistance with them

Sessions are free and there will be time at the end for questions. Registration is required.

Please note, when you select the registration link, you will be taken to a general information page. You must select ‘Register’ on the bottom of that page to sign up.

November 4, 2020
12:00 p.m. - 1:00 p.m.

December 2, 2020
12:00 p.m. - 1:00 p.m.


Webinars for Workers

  • Employees

New! Webinar Wednesdays: Lunch and Learn with the Advocate for Injured Workers

The Workers’ Compensation Board is pleased to present a new webinar series specifically for employees.

On each of the dates listed, the Board’s Advocate for Injured Workers will present a webinar on the basics of the workers’ compensation system, including employees’ rights if they become injured or ill on the job. Each one-hour presentation will also cover:

  • Employees’ benefits under workers’ compensation
  • How to file a claim
  • How to get help with your claim if needed
  • Information to be aware of regarding COVID-19 claims

Sessions are free and there will be time at the end for questions. Registration is required.

Please note, when you select the registration link, you will be taken to a general information page. You must select ‘Register’ on the bottom of that page to sign up.

November 18, 2020
12:00 p.m. - 1:00 p.m.

December 16, 2020
12:00 p.m. - 1:00 p.m.


Webinar Help

FAQs:

  • The webinar I want to attend is full. What can I do?
    • If a session says FULL next to it, you will not be able to register for that session, or join it, unless you already registered and received a confirmation for that date. You must register for another webinar date where space is still available.
  • I received a confirmation email and access link, but I am having trouble getting into the webinar. How can I join?
    • If you are having technical issues with using WebEx, please call Cisco for support at (866) 229-3239. If a Board staff person’s contact information is listed on your confirmation email for assistance, please note they will be running the webinar and will not be available to assist you during that time.
  • I didn’t receive a confirmation email – how can I join a webinar?
    • You should have received a confirmation email with an access link shortly after you registered to attend one of our webinars. If you didn’t receive a confirmation email:
      • Check your junk/spam folder to make sure you didn’t receive it.
      • Email outreach@wcb.ny.gov – we can check if you’re registered and resend you the confirmation email or register you on your behalf if there is still space available.
      • If the webinar is starting shortly and there are still spaces available, try registering for the webinar again.
      • If you need technical assistance with using WebEx, please call Cisco for support at (866) 229-3239.
  • Webinar emails are going to my spam/junk folder. How can I fix this?
    • After registering for webinars, confirmation and reminder emails will be sent by messenger@webex.com. To ensure messages from messenger@webex.com do not go to your spam/junk folder, add messenger@webex.com to your CONTACTS or ADDRESS BOOK.
    • Alternatively, if these emails are already in your spam/junk folder, you can go to the email from messenger@webex.com within your spam/junk folder and make these changes based on your email client.
      • Gmail: with the email from messenger@webex.com opened, select the “Not spam” button at the top.
      • Outlook: with the email from messenger@webex.com opened, select the “Junk” button at the top, and then select “Not junk”.
      • Yahoo! Mail: with the email from messenger@webex.com opened, select “Not Spam” at the top.
  • Can I add the webinar to my calendar?
    • Yes. After registering for a webinar, you will receive a confirmation email from messenger@webex.com. If your calendar application supports the iCalendar standard, you can add a scheduled meeting to it.
    • To add a WebEx meeting to your calendar, select the link at the bottom of your confirmation email following “To add this meeting to your calendar program (for example Microsoft Outlook), click this link” to download and import the iCalendar file (.ics) to your calendar.
  • Can I use the link in the confirmation email to attend multiple webinar dates?
    • No. The link you receive will only work for the date of the webinar you are registering for. You will need to register for each specific webinar date you want to attend.
  • How do I know I can use WebEx on my computer or mobile device?

For assistance:

  1. Go to https://meetny.webex.com/meetny/mcLink to External Website
  2. On the left navigation bar, click "Support".

To check whether you have the appropriate players installed for UCF (Universal Communications Format) rich media files, go to https://meetny.webex.com/meetny/systemdiagnosis.phpLink to External Website.

Additional resources:

How to Join a Webex MeetingLink to External Website

Cisco Webex Meetings for Mobile DevicesLink to External Website