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We are currently experiencing technical issues affecting some users' ability to access Board applications such as the Medical Portal and eCase. In addition, users may receive error messages within eCase. If you need assistance, or to report an issue, please contact the WCB Customer Support Unit (844) 337-6305 or email

WCB Information Related to Novel Coronavirus (COVID-19)

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New York Workers' Compensation Drug Formulary Board Extends Formulary Deadline for Prescription Renewals to January 1, 2021

In response to widespread health care industry challenges due to COVID-19, the Chair of the New York State Workers' Compensation Board (Board) has modified the New York Workers' Compensation Drug Formulary (NY WC Formulary) regulation (12 NYCRR 441.3(a)(2)) to extend the deadline by which all health care providers must obtain prior authorization for renewals of non-formulary medications from June 5, 2020, to January 1, 2021.

The six-month extension to January 1, 2021 will:

This extension also aligns with the expected implementation of the first phase of the Board's Business Information System (BIS) Project. In the first phase, the Board will roll out a new web-based portal through which providers can request and manage prior authorization and variance requests related to treating injured workers, taking common forms (MG-1, MG-2, and C4-Auths) and related processes online.

The new portal will promote greater access for health care providers, quicker response times for prior authorization requests, and greater system reliability – resulting in the improved delivery of care to injured workers.