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Workers’ Compensation Board

WCB Information Related To Novel Coronavirus (COVID-19)

NYS Workers' Compensation Board

  • 328 State Street, Schenectady, NY 12305-2318
  • Customer Service Toll-Free Number:
    • (877) 632-4996
  • Monday thru Friday - 8:30 AM to 4:30 PM

Sending Information to the Board

Language Assistance

Please call us at (877) 632-4996 for free language assistance services.

Llámenos al (877) 632-4996 si necesita ayuda gratis en su idioma.

請給我們打電話,號碼:(877) 632-4996, 要求免費的語言協助服務。

Pod numerem telefonu (877) 632-4996 otrzymają Państwo bezpłatną pomoc językową.

Tanpri rele nou nan (877) 632-4996 pou jwenn sèvis èd gratis nan lang.

Chiamare il (877) 632-4996 per assistenza linguistica gratuita.

전화 (877) 632-4996 로 무료 언어 지원 서비스를 요청하십시오.

Чтобы получить бесплатные переводческие услуги, позвоните, пожалуйста, по следующему номеру: (877) 632-4996

অনুগ্রহ করে বিনামূল্যে ভাষা সহায়তা পরিষেবার জন্য আমাদের ফোন নম্বরে (877) 632-4996 ফোন করুন।


Centralized mailing address for all workers' compensation claims and claim-related documents:

NYS Workers' Compensation Board
Centralized Mailing Address
PO Box 5205
Binghamton, NY 13902-5205


Email addresses are listed for specific bureaus/offices.

Email claims-related documents to:

Bureau/Office Contact Information

Bureau Information Email Phone Fax
Workers' Compensation Claims Questions about workers' compensation on-the-job injuries/claims.

District Offices and Customer Service Centers (877) 632-4996
Disability Benefits Questions related to Disability off the job claims. (877) 632-4996
Bureau of Compliance Questions related to Workers' Compensation or Disability Insurance Coverage. (866) 298-7830
Advocate for Business Questions related to employers' issues related to Workers' Compensation. (877) 632-4996
Advocate for Injured Workers Questions related to injured workers.
  • (877) 632-4996
  • (800) 580-6665
Fax: (518) 486-7510
Medical Director's Office Information related to finding an authorized health care provider, becoming an authorized provider, HP-1 arbitration process, medical fee schedules, medical guidelines, independent medical examination issues, and other health care related matters. (800) 781-2362
Disputed Medical Bill Unit Information related to unpaid medical bills and the HP-1 Process. (800) 781-2362
Fraud Referral Hotline (800) 367-4448
Administration (877) 632-4996
Alternative Dispute Resolution (518) 402-1144 Fax: (518) 402-0113
Finance (518) 474-9380
Human Resources (518) 474-2685
Language Access Coordinator Deena Jones (518) 486-9581
Office of the Executive (518) 408-0469
Office of General Counsel (518) 486-9564
Office of the Secretary Information on subpoenas and other legal papers served on the Board. (518) 402-6070
Office of Security (518) 402-0172
Press Office (518) 408-0469
Rehabilitation Bureau (877) 632-4996
Paid Family Leave Information, assistance and request forms for NY Paid Family Leave. (844) 337-6303
FOIL Requests Information on Freedom of Information Law (FOIL) requests.
Subject Matter List Information on Subject Matter List.
PPPL Requests Information on Personal Privacy Protection Law (PPPL) requests.