NYS Workers’ Compensation Board
- Statewide Administrative Office:
- 328 State Street, Schenectady, NY 12305-2318
- Customer Service Toll-Free Number:
- (877) 632-4996
- Monday through Friday - 8:30 AM to 4:30 PM
Language Assistance
Please call us at (877) 632-4996 for free language assistance services.
Llámenos al (877) 632-4996 si necesita ayuda gratis en su idioma.
請給我們打電話,號碼：(877) 632-4996, 要求免費的語言協助服務。
Pod numerem telefonu (877) 632-4996 otrzymają Państwo bezpłatną pomoc językową.
Tanpri rele nou nan (877) 632-4996 pou jwenn sèvis èd gratis nan lang.
Chiamare il (877) 632-4996 per assistenza linguistica gratuita.
전화 (877) 632-4996 로 무료 언어 지원 서비스를 요청하십시오.
Чтобы получить бесплатные переводческие услуги, позвоните, пожалуйста, по следующему номеру: (877) 632-4996
অনুগ্রহ করে বিনামূল্যে ভাষা সহায়তা পরিষেবার জন্য আমাদের ফোন নম্বরে (877) 632-4996 ফোন করুন।
Sending Information to the Board
Centralized mailing address for all workers’ compensation claims and claim-related documents:
NYS Workers’ Compensation Board
Centralized Mailing Address
PO Box 5205
Binghamton, NY 13902-5205
Email addresses are listed for specific bureaus/offices.
Email claims-related documents to: wcbclaimsfiling@wcb.ny.gov
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Bureau/Office Contact Information
| Bureau | Information | Phone | Fax | |
|---|---|---|---|---|
| Workers’ Compensation Claims |
General inquiries requesting information about worker's compensation on the job injury/illness claims. Attachments and request for the Board to take a specific action on a case should be submitted on the appropriate form and sent to the Board at wcbclaimsfiling@wcb.ny.gov. District Offices and Customer Service Centers |
Claims@wcb.ny.gov | (877) 632-4996 | |
| Advocate for Business | Questions from employers regarding coverage requirements, penalties or other issues related to workers' compensation, disability benefits and Paid Family Leave; requests for public education on the system. | advocatebusiness@wcb.ny.gov | (877) 632-4996 | |
| Advocate for Injured Workers | Questions from injured workers regarding complex claims, fatality claims and public education on the system. | advinjwkr@wcb.ny.gov | (877) 632-4996 | Fax: (518) 486-7510 |
| Alternative Dispute Resolution | (518) 486-9564 | Fax: (518) 402-0113 | ||
| Bureau of Compliance | Questions related to workers’ compensation, disability benefits or Paid Family Leave insurance coverage. | (866) 298-7830 | ||
| Disability Benefits | Questions related to disability benefits for off-the-job illness or injury claims. | Claims@wcb.ny.gov | (877) 632-4996 | |
| Disputed Medical Bill Unit | Information related to unpaid medical bills and the HP-1 (medical billing dispute) process. | disputedmedicalbills@wcb.ny.gov | (800) 781-2362 | |
| Finance | (518) 474-9380 | |||
| FOIL Requests | Information on Freedom of Information Law (FOIL) requests. | |||
| Fraud Referral Hotline | inspector.general@ig.ny.gov | (800) 367-4448 | ||
| Human Resources | (518) 474-2685 | |||
| Language Access Coordinator | Language Access Plan: WCB-LAP-2021.pdf (ny.gov) | LanguageAccessCoordinator@wcb.ny.gov | (518) 486-9581 | |
| Medical Director’s Office | Information related to finding an authorized health care provider, becoming an authorized provider, HP-1 arbitration process, medical fee schedules, medical treatment guidelines, independent medical examination issues, and other health care-related matters. | WCBMedicalDirectorsOffice@wcb.ny.gov | (800) 781-2362 | |
| Office of General Counsel | officeofgeneralcounsel@wcb.ny.gov | (518) 486-9564 | ||
| Office of Security | (518) 402-0172 | |||
| Office of the Executive Director | (518) 408-0469 | |||
| Office of the Secretary | Information on subpoenas and other legal papers served on the Board. | OfficeofSecretary@wcb.ny.gov | (518) 402-6070 | |
| Paid Family Leave | Information, assistance and to request forms for New York State Paid Family Leave. | (844) 337-6303 | ||
| PPPL Requests | Information on Personal Privacy Protection Law (PPPL) requests. | |||
| Public Information Office | Media inquiries, questions about the Board, and requests for public outreach/education. | publicinfo@wcb.ny.gov | (518) 408-0469 | |
| Rehabilitation Bureau | (877) 632-4996 | |||
| Subject Matter List | Information on Subject Matter List. |