Skip to Content

Workers’ Compensation Board

WCB Information Related To Novel Coronavirus (COVID-19)

Contact the WCB Customer Support Unit:

For assistance with these online services:

  • Diagnostic Testing Network (DTN)
    • DTN Claim Administrator Registrations
    • Diagnostic Testing Network Look-Up
  • eCase
  • eClaims
    • Note: Questions regarding Claims EDI FROI/SROI submissions and rejections should continue to be sent to
  • Health Care Provider Search
  • Medical Portal
    • Formulary Prior Authorization
    • Health Care Provider Authorization
  • Medical Treatment Guidelines (MTG)
    • MTG Insurer Registrations
    • Search for Insurance Carrier's Designated Contact
  • R Number Requests
  • Web Submission of Claim Forms
  • Web Submission of Medical Forms for Health Care Providers
  • XML Forms Submission
Telephone: (844) 337-6305
WCB Customer Support Unit Availability: Monday - Friday    8:30am - 4:30pm

For assistance with all other online services:

Contact the ITS Enterprise Service Desk

Telephone: (844) 891-1786
Help Desk Availability: Monday - Friday    7:00am - 7:00pm