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WCB Information Related to Novel Coronavirus (COVID-19)

Language Assistance: (877) 632-4996 |

Language Access Policy | Español | Русский | Polski | 中文 | Italiano | Kreyòl ayisyen | 한국어 | বাঙালি

Technical Support

Contact the WCB Customer Support Unit:

For assistance with these online services:

Email: WCBCustomerSupport@wcb.ny.gov
Telephone: (844) 337-6305
WCB Customer Support Unit Availability: Monday - Friday, 8:30am - 4:30pm

For assistance with all other online services:

Contact the ITS Enterprise Service Desk

Email: fixit@its.ny.gov
Telephone: (844) 891-1786
Help Desk Availability: Monday - Friday, 7:00am - 7:00pm